FrigbotTroubleshooting
How to Update your Credit Card Details
Go to Frigbot.com/login and log into your accountCase (1): Account BlockedIf your account is locked you will see this screen, otherwise go to Case ...
Issues with communication
Frigbot devices use mobile network to communicate and sometimes mobile network have potential outages.To check if your device is not communicating,...
Wrong time on temperature
If your device is reporting the temperature with wrong time, it is probably considering wrong timezone. To fix the timezone, go to the Frigbot's...
Blank Report
If you are receiving blank report daily, it is probably because your device is not communicating with the network. To check if you device is commu...
Not receiving SMS
On your individual Frigbot page (the page with the temperature graph), Scroll to the bottom and open the tab called 'Config Alerts' Enter your ...
Codes on Frigbot Display
Eventually Frigbots will perform some operations either communicating, or updating its firmware and some code messages will show on the screen.Here...
How do I get a new Password?
Its easy to recover your password , but you will need a couple of things you need to know your frigbot 'email address' - that's the one you use t...
How Can I stop my controller from Beeping?
Your controller is beeping because the alarm setting in your controller (not frigbot) are triggering a REAL alarm. Issue: all alerts that you set ...
How Can I Access Frigbot without a login?
Yes you can access frigbot without a login and password Frigbot has a read-only view which is for sharing, here is the information -> share link
Camera not working
To scan a Frigbot you do not need any extra application on your phone, just use the link provided on your Frigbot list's page.If your receive the m...
Dixell XR20D, XR30D XR40D, XR60D, XR70D (DIN Rail type) are all the same no TTL port & not compatible
Frigbot was being used with an XR30D din rail controller and this is not compatible with Frigbot = no TTL on hotkey.XR20D, XR30D XR40D, XR60D, XR70...
Temperature flatlining on graph
Temperature flatline can be caused by a faulty probe.If not a probe fault a reset can usually fix the problem. Contact Frigbot to activate a reset.
Carel PJEZ comms issue "custom models"
Note that Carel produce some custom variants of controllers that may not be compatible with Frigbot- Code PYEZ0EB003 (model PJEZS0H000K) is a custo...
Antenna Extensions improving signal strength polarity type
Ensure that Antenna has SMA Male connection. Some generic antenna have RP reverse polarity type connection and this is not compatible with Frigbot
Using the Help System
Frigbot is a Self-Help Platform - https://help.frigbot.comDon't worry you are not alone, think of self-help more of a multi-step process. [1] Step ...
Signal Strength
The Frigbot Device reports signal quality as 'Bad' or 'Poor' but what does this mean?The above chart explains the words vs the actual reading . You...
Reports timeszone issue
The Temperature Reports generated by the Frigbot system rely on the timezone setting.If the timezone setting is not correct the report will FAIL to...